We accept Visa, MasterCard, American Express and Discover credit cards.
Recurring Order Information
Our company has never done recurring orders or billing and never will. If you have been charged with a recurring fee by a company with Derma Skin Care in their name, please know that this is NOT us. There are at least two companies out there that we are aware of with Derma Skin Care in their name. Please see these supporting articles:
Secure Order Form
All order information is processed through our secure servers. When you begin the Checkout process, you will see a small lock in the left hand corner of your browser, and also see an ‘https://’ in the Web address. Both of these icons signify that you have been transferred to our secure server. Your information is encrypted before being transmitted,and you need not be concerned about someone accessing your credit card information.
If you prefer not to use your credit card number online, please call us toll free at 1-866-280-1203. You will be asked to leave a message. Please speak clearly and leave your name and phone number,as well as the time zone in which you live or other information regarding an appropriate time to call you. (We don’t want to call too early or too late!) We will return your call and take your order as soon as possible, usually by the next business day. During major sales events, we regret that telephone orders cannot be taken.
When calling us about an order, please leave us a message, including your order number, so that we may research the order prior to returning your call. PLEASE NOTE: our phone is a message only system; we shall return your call, but for quicker service, correspondence via email is suggested.
Please be assured that any information you share will not be used outside of our company. We value your privacy and do not share or sell your information to other companies or individuals.
All Colorado residents must add 5% sales tax to their orders.
We ship ONLY within the United States, it’s territories, APO and FPO addresses. We ship via the United States Postal Service (USPS), and you may choose from their Priority Mail delivery, which will take 3-5 business days ($6.95), or Express Mail delivery which will take 2-3 business days ($49.95), although some destinations may experience overnight delivery. Please note: Priority Mail delivery is free on orders of $100.00 or more. Express Mail shipping to an address other than that of the person placing the order may be subject to phone verification prior to processing and shipping of the order. We may authenticate the order with the credit card holder prior to shipping.
Tracking Information for Your Order
You will receive a tracking number from the USPS via email when your order is ready to ship. At times, this email may be delivered to your junk folder…please check there for your tracking number.Return Policy
We want you to be delighted with your purchase. If you are not completely satisfied with our products, you may return them to us. Please send the package securely wrapped and pre-paid (we do not accept C.O.D. mail or shipping due) to:dermaskincare at Rocky Mountain Hair Designs
335 Main Street
Delta, CO 81416Please return items within 30 days. The cost of the items (including tax, if any, but not including shipping charges) returned will be promptly credited to your bankcard. We ask that you return products with the invoice when possible, with an explanation/direction as to how you wish your return to be processed.